333ok Privacy Policy

333ok places the highest priority on user privacy. This policy is written primarily for users in Bangladesh who use the 333ok website or mobile application. Reading our Terms and Conditions page will help you understand that this Privacy Policy is an integral part of the overall user agreement.

When you open an account with 333ok, use our services, or contact us, you voluntarily provide certain information, and some information is generated automatically. This policy explains what that information is used for, how long it is kept, and how it is secured.

What Information Is Collected

1.1 Information You Provide Directly

333ok collects the information you provide when registering an account — such as your name, email address, mobile number, date of birth, and banking or payment details. Without this information, payment verification or withdrawal processing cannot be completed.

In addition, if you contact our support team, the details of that conversation are also stored for security purposes.

1.2 Automatically Collected Information

When you visit the site, certain technical information is recorded automatically. This includes:

• Your device's IP address and location (at country level)
• Browser type, operating system, and screen size
• Time and duration of your visit to the site
• Which pages were visited and where you came from (referrer URL)
• Gaming activity logs — bets, wins, bonus usage, etc.

1.3 Identity Verification Information (KYC)

To ensure security and approve financial transactions, 333ok may at times carry out an identity verification process (KYC). This process may require a copy of your national ID card or passport, and proof of address documents. These documents are used solely for identity verification and are not passed on to third parties for any other purpose.

Purpose of Using Your Information

333ok uses the information it collects only for specific and legitimate purposes. No information is used unnecessarily or without permission.

Data Storage and Security Measures

333ok keeps all data secure using SSL (Secure Socket Layer) encryption. This means that information passing between your browser and our servers cannot be read or altered by any third party.

3.1 Retention Period

Your information is kept for as long as your account is active. Even after an account is closed, financial transaction records are retained for a set period as required by applicable law. Once that period has passed, data is securely deleted or anonymised.

3.2 Technical Security

Our technical measures for data security include:

• SSL/TLS encryption active at all times
• Password hashing (passwords are never stored in plain readable form)
• Two-Factor Authentication support
• Strict role-based access control for server access
• Automatic detection of unusual login attempts
• Regular system security reviews

3.3 In the Event of a Data Breach

If a data security incident occurs that could put your personal information at risk, 333ok will notify you as quickly as possible and take the necessary steps.

Cookies and Tracking Technologies

Cookies are small text files stored on your device. 333ok uses these cookies to remember your session, save your preferences, and improve site functionality.

4.1 Types of Cookies

4.2 Managing Cookies

You can delete cookies or stop new cookies from being accepted at any time through your browser settings. However, disabling essential cookies may affect login or payment-related functionality.

Sharing Information with Third Parties

333ok does not sell your personal information or transfer it to third parties for marketing purposes. However, limited information may be shared in certain specific situations:

5.1 Service Provider Partners

Some partner organisations are engaged for payment processing, game operations, or technical services. These organisations receive only the information needed to carry out their responsibilities and operate under strict confidentiality agreements.

5.2 Legal Obligations

Disclosure of information may be legally required in response to a court order or lawful direction from a government authority. In such cases, 333ok provides only the information it is legally obligated to disclose.

5.3 Business Changes

If there is a significant change to 333ok's business structure in the future (such as a merger or acquisition), user information may be transferred to the new entity. However, the terms of this Privacy Policy will continue to apply and you will be informed in advance.

Your Rights as a User

333ok believes you should have primary control over your own information. Your main rights are described below:

6.1 Right to Access Your Information

You may request to see what information 333ok has collected about you. We will provide you with a summary of that information within a set timeframe.

6.2 Right to Correct Your Information

If any information in your account is incorrect or outdated, you can correct it yourself through your account settings or with the help of the support team.

6.3 Right to Delete Your Account

If you wish to stop using 333ok, you can contact our support team to request account closure. All information except what must be retained for legal or financial record-keeping obligations will be securely deleted.

6.4 Right to Opt Out of Marketing Communications

You can opt out of promotional emails or notifications at any time. Every marketing message includes an unsubscribe option. However, important account-related notifications (login alerts, payment confirmations) cannot be turned off.

To learn more about how 333ok ensures a responsible gaming environment, visit the relevant page — it also covers self-control tools and setting account limits.

Policy on Minors

333ok strictly follows a 21+ age policy. All services on this platform — casino games, slots, cricket or any other betting activity — are for individuals aged 21 and above only.

333ok does not knowingly collect any personal information from minors. If someone who is underage opens an account by providing false information and this is later confirmed, that account will be closed immediately and the associated information will be deleted.

If you suspect that a minor has opened an account on 333ok, please notify our support team.

How the Privacy Policy Is Updated

This Privacy Policy may change from time to time in line with changes in technology, law, and business circumstances. 333ok will notify users appropriately before any significant changes.

8.1 Change Notifications

If there is an important change to the policy, a notice will be posted on the site's home page and, where possible, you will also be notified by email. Continuing to use the site after a change has been made will be taken as your agreement to the updated policy.

8.2 Previous Versions

To obtain a previous version of this policy, contact the support team. We retain versions from the past two years.

Visit the About Us page for general information about 333ok, including a detailed description of the platform's purpose and services.

Contact Us About Privacy

If you have any questions or concerns about this Privacy Policy, or if you wish to make a request relating to your information, contact the 333ok support team through the following:

For answers to general questions, visit the FAQ page — it covers many questions about privacy, payments, and accounts.